Always And Always Have A Written Agreement

I hear of so many people out there having “verbal” agreements with one another over matters that should have written documentation.

As dentists, we know how difficult it can be to extract payment from unscrupulous clients who choose not to pay us for the services we provide, because the dental industry is structured for clients to pay for their dental work AFTER they receive it, rather than before.

That’s just how it’s always been done….

But these days, there’s a lot of businesses out there where customers now pay in advance for goods and services.

When you go to a concert….

When you go to a concert, you don’t pay for the performance as you queue to exit the concert hall.

In fact, in most cases with musical and theatrical productions, you pay for your ticket often months in advance.

When you travel…

When you travel, you most often purchase your travel and accommodation well in advance of your actual journey dates, so that you are secure with the thought that your plane seat and your hotel room that have been reserved just for you, will indeed be there for you on the dates requested.

When you buy a book…

When you buy a book, you pay for the book before you read it.  You certainly don’t pay for the book AFTER you’ve taken it home and read it, do you?

That’s just how things get done these days…

Most business is now conducted with a payment in advance.

That’s just how things are done.

If there is a failure in this arrangement when some expectations of one or both parties are not met, then there are processes available for the settlement of any disputes.

A friend of mine once said:

A friend of mine once said, that it’s very difficult to start writing the pre-nup [prenuptial] agreement when your marriage is in the divorce court.

This same friend spent more time [and length] explaining what would happen on the dissolution of a business contract than he spent on writing what would actually be involved in the performance of the contractual business engagement.

This is because he wanted it to be crystal clear that when it was time for parties to go their separate ways, that the path of dissolution had already been decided upon.

Because if you don’t…

It doesn’t matter how close your family is, and how good a friend you are, and how “nice” a person appears, people change.

And lie.

And let you down.

It will happen.

It does happen.

So the easiest way to reduce disappointment is to take the time and to get all contingencies listed and handled and signed for ahead of time.

To be sure.

To be certain.

To be sure and certain.


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