“The more employees you have, the more the message of consistency will get diluted, and does get diluted.”
“Making good decisions about your own behaviour is a conscious choice. Your destiny is in your own hands. It’s up...
“Nothing was ever an issue for these guys. They were a breath of fresh air to deal with.”
“The reason that someone fails to be successful is that they fail to follow instructions.”
“When you find them, you’d best be on your best game delivering your best service…”
“In business, having the ability to pivot when needed, and to accelerate when needed, are admirable qualities when compared to...
“It’s amazing how many dental practices are failing when they are answering their dental practice phones.”
“Wishing and wanting aren’t going to give you results. Only doing and action will bring change….”
“Are your patients feeling valued, as much as you possibly can make them feel valued?”
“No matter what the situation, you always need to have a reliable PLAN B to save you when you trip...
