Blog

“You Don’t Need To Re-invent The Path…”

“In business, all you have to do is choose your path, and then follow that path. You don’t need to...

Multi-tasking Is The New Black…

“If you’re team are not answering all of your incoming phone calls, then your office is simply acting as a...

Our Transactions Must Always Be About Our Customers, And About Exceeding Their Expectations…

“Our transaction should never be about us, as vendors. Our transaction must always be about our customers, and about exceeding...

Imagine Having To Tell Your Family This….

“Because no matter what you’re doing, there’s always someone who’s not as good as you, and who’s not as smart...

If A Worse Experience Is Possible…

“Make sure that your gifts to clients are well thought out, and are appreciated.”

Pointless Things With No Purpose

“It is your duty to your patients and their health to provide them with the necessary treatment they need to...

The Three Types Of [Pretend] Invisible And Ignoring People

“Are you putting your best foot forward to provide an ultimate customer experience, or an ultimate social experience, for all...

All In All It’s Not Just Another Brick In The Wall

“In life and in business, there will always be SHONKY PEOPLE ready to take advantage of any unsuspecting ‘wood duck’...

What’s The Benefit To You Of Pretending To Be Invisible?

“The benefits of the more courteous behaviour are significant.”

How Many Systems Is Enough?

“Is your business staying on the straight line to success?”

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