Last week I was told an interesting statistic…
And the statistic was that seventy percent of people working on projects inside companies DO NOT BELIEVE that the project they are working on will be successful.
Let me translate that…. you might have a team of people in your business working on a critical marketing project, sales project, or delivery project and yet, based on this research from Vital Smarts, 70% of those people may not think the project will be successful!
The Standish Group’s Chaos Report suggests that 31.1% of all workplace projects are cancelled BEFORE completion and that 52.7% of all projects fail to come in on budget and overrun their estimated cost by 189%.
These are truly staggering numbers!
What’s even more critical about this data is that running successful projects is now a mandatory business skill.
Going through the motions every day at work is now not an option… and yet so many business owners pick up these new style techniques like Lean, Scrum, Agile, Prince2 and Kanban and still don’t bring their critical projects in on time, on budget and to the desired result.
These systems may as well be talking an entirely different language.
The real game in business these days is not to learn to run large, complex and system driven projects. The real skill is in running a constant cadence of fast-moving, highly effective “micro-projects” that deliver results.
The problem is often a human internal wiring problem.
Theoretically, all humans desire change.
But deep down, humans are fearful of change.
And so internally, when working on a project that will result in change, many humans will self-sabotage a result of change, so that a change never happens, and the status quo remains.
Despite the status quo being far from ideal.
Have you ever heard someone use the phrase:
“Better the devil you know, than the devil you don’t know…”
Because the devil they don’t know is the “change”.
And they fear the unexpected and the discomfort that change may bring them.
Thank goodness that explorers like Magellan, Columbus, Cook and Shackleton threw caution to the wind, and went off in search of a better way, and a better outcome.
The trouble with change is that to achieve change successfully you need to be focussed on that successful result, and you need to be so disciplined in your actions that you do what is needed to achieve that desired result.
Jim Rohn said:
“We must all suffer one of two things: the pain of discipline or the pain of regret or disappointment.”
And to close:
“Have more fear of regret than failure” – Thibaut
In the words of James Clear:
“The pain of inaction stings longer than the pain of incorrect action.”
Regret results from inaction.
Incorrect action is a lesson wrapped up as a mistake.
In dentistry…
In dentistry, I meet so many dentists who have businesses that need coaching, and need advice to help them run their practices more efficiently and more profitably….
Yet these dentists don’t want to admit that they don’t know best. In fact, they are afraid to admit it…
The egos of these dentists are getting in the way of their own successes.
And so their practices are “OK” or they’re “fine” or “all good”…
Some of their practices are actually under-achieving… and under-achieving BIG TIME…
There is no shame in seeking guidance from someone who has already done what you are trying to achieve.
But to carry on blindly, without seeking guidance, or with bad advice? That’s a crying shame really…..
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The Ultimate Patient Experience is a simple to build complete Customer Service system in itself that I developed that allowed me to create an extraordinary dental office in an ordinary Sydney suburb. If you’d like to know more, ask me about my free special report.
Email me at david@theupe.com